Job Description

Why NeuraFlash, Part of Accenture: At NeuraFlash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, AWS, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies. We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and NeuraFlash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space. Be part of the NeuraFlash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes.

Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation at scale. If you’re ready to make your mark in the AI space, NeuraFlash, Part of Accenture is the place for you. We are looking for a Technical Architect to add to our very talented Service Cloud technical team! The Technical Architect will contribute as a customer-facing resource. We are building a best-in-class team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our AI Team! YOU WILL HAVE THE OPPORTUNITY TO: - Discuss reporting needs with business users to design dashboards and reports that will provide data visibility for leadership, business groups, and the general user population - Review business reporting requirements and translate those requirements into technical reporting & dashboard specifications - Provide insight to business users and technical team members regarding the best way to build reports and dashboards - Develop dataflows and lenses in an existing Salesforce Einstein Analytics tool to support business requirements - Establish best practices and standards for dataflow, lenses, and dashboard development and deployment - Establish operations and refresh standards based on globally aligned data strategy REQUIRED EXPERIENCE: - 5+ years working on the Salesforce platform, specifically within a technical application - End to end project implementation including integrations with other applications such as SAP, Oracle, and MS Dynamics - Strong understanding of multi-tenant architecture and integration architecture - Solid understanding of CI/CD solutions - Solid understanding of PaaS & IaaS platforms such as Heroku, AWS, and Azure - Hands-on development experience using Apex, Lightning Components and Visualforce - Salesforce Architect Certifications (Application and System Architect) - Full English proficiency - Ability to travel internationally PREFERRED SKILLS: - Communication: Effectively deliver solutions and influence stakeholders - Flexible: Quickly pivot and create new solutions based on customer needs - Organized: Prioritize project tasks and milestones - Motivated: NeuraFlash is growing quickly and building a community of Salesforce enthusiasts! Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience.

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